This partnership is an integral component in CYDEF’s move to 24/7 monitoring of its cybersecurity services


Ottawa, Canada, February 8, 2022 — CYDEF and GlassHouse Systems (GHS), a Canadian-based Security and Hybrid Cloud solution provider to the North American market, are pleased to announce an important partnership. We are announcing today the addition of CYDEF to GHS’s 24/7 Security Managed Services portfolio, and GHS’s role in providing Security Operations Centre (SOC) services to CYDEF.

GHS Security services help companies plan, architect, and implement solutions to enhance their security posture, and as a leading MSSP they provide expert managed security services. The GHS SOC includes a team of Tier 1 (Triage), Tier 2 (Investigators) and Tier 3 (Threat Hunter) analysts who use an extensive range of leading cybersecurity tools.

GHS clients will have access to CYDEF’s patents-pending Managed Detection and Response (MDR) as an important layer of protection against cyber-attacks.

Additionally, the partnership is a vital component in CYDEF’s move to a 24/7 model.

“As we expand more and more into the international market arena, we needed to enhance our incident detection and response capabilities to provide a 24x7x365 capability. Our partnership with Glasshouse Systems allows us to provide that level of service and that, along with our SOC 2 Level 2 compliance, were two of the major milestones for Q1 2022,” said CYDEF’s Chief Revenue Officer, Ameen Sait. “Everyone on both sides of this agreement has worked very hard for the last few months to make it happen. It’s a big step and we could not be more excited for the partnership.”

CYDEF, a proudly Canadian company, was recognized as one of the World’s Most Innovative CyberTech Companies by CyberTech100 due to their innovative approach to cybersecurity. Rather than trying to identify malicious activity on endpoints, as traditional cybersecurity solutions do, CYDEF’s zero-trust model cross-references all activity against an ever-growing list of known, safe, allowable behavior. Everything left over is investigated by analysts. This ensures those critical classifications are not left to computer algorithms, and the model becomes more efficient with every device added.

As a process-driven company founded in 1993 and headquartered in Toronto and Chicago, Glasshouse Systems brings 28 years of experience developing, designing and deploying enterprise level IT solutions for more than 250 customers across North America

“CYDEF is different, a unique approach to MDR, and we are harnessing this innovation to benefit our customers,” said, Alex Talmor, President, Glasshouse Systems, Canada. “It is exciting to be a key partner with this winning, innovative Canadian early-stage company.”

Importantly, the partnership strategically aligns both companies for the long-term by combining the strength of Glasshouse System’s experience and reach across North America with CYDEF’s revolutionary approach to cybersecurity.



CYDEF is a Canadian company that provides cybersecurity threat prevention, detection, and incident response solutions for SMEs and Managed Service Providers. The CYDEF team leveraged decades of security operations and military experience to revolutionize cybersecurity. We’re dedicated providing clarity into cyber health and making it safe to do business online. For more information, visit

About Glasshouse Systems

GHS was founded in Toronto in 1993 and has become a leading Enterprise Hybrid Cloud and Security services provider. GHS designs, deploys, manages and secures enterprise IT infrastructure on-premises and Cloud. GHS team includes over 40 technical experts and 35 sales and support staff, serving over 300 clients across North America. For more information, visit